Help Desk

Phone: 1-800-BABYAGE

Fax: 1-570-706-2459

Online Customer Support: Click Here

Business Hours

Monday through Friday, 9:00AM - 5:00PM Eastern Time

Customer Service Hours

Need Assistance, call our BabyAge.com Customer Service Team
Monday through Friday: 9:00AM – 5:00PM Eastern Time
Email us at customerservice@babyage.com

Merchant Deals

If you are interested in running a "Merchant Deal" with us, contact our Marketing Department via e-mail at merchantdeals@babyage.com

Customer Service

Product Pricing & Product Description Inaccuracies

Despite our best efforts, on rare occasions items on our website are posted with inaccurate pricing information or with inaccurate product descriptions. BabyAge® policy with regard to these inadvertent inaccuracies is as follows:

• If an item's correct price is lower than our stated price, BabyAge® will charge a customer the lower amount and ship the item.
• If an item's correct price is higher than our stated price, BabyAge® will, attempt to contact the customer and notify them of the increased price before shipping. If the customer cannot be reached in a timely manner, BabyAge® reserves the right to cancel the order and notify the customer of such cancellation. If the item has already been shipped, BabyAge® will issue the customer a return authorization with pre-paid shipping so the item may be returned. Once the product is received by BabyAge®, a full refund will be issued to the customer.
• If an item's description or photo is incorrect, BabyAge® will attempt to contact the customer and notify them of the description discrepancy before shipping. If the customer cannot be reached in a timely manner, BabyAge® reserves the right to cancel the order and notify the customer of such cancellation. If the item has already been shipped, BabyAge® will issue the customer a return authorization with pre-paid shipping so the item may be returned. Once the product is received by BabyAge®, a full refund will be issued to the customer.

Most items listed for sale by BabyAge® are described by the manufacturer without intervention or editing by BabyAge®. BabyAge®, therefore, cannot and will not be held responsible for the accuracy of the product descriptions used to identify items, nor will they accept any responsibility for same, and expressly deny liability for any warranty or description stated therein. Statements of the items noted in the BabyAge® listings by the manufacturer are the opinion of the manufacturer and should not be construed as the opinion of BabyAge® or as a matter of fact.

Coupons

BabyAge.com will occasionally offer coupons that can be applied at BabyAge® checkout. Orders shipping to Canada, Alaska, Hawaii, Puerto Rico and U.S. Territories are not eligible for any Free Shipping offers, coupons or promotions. Redemption limited to one coupon per transaction. All coupons and coupon codes are subject to cancellation at any time, for any reason, without notice.