| Frequently Asked Questions
How can I know if my BabyAge order has been placed? BabyAge will send you confirmation of your order via email. This email will have a BabyAge order number for your reference How do I check the status of my BabyAge order? You can check the status of an order once you have received an e-mail from BabyAge with a tracking code. To track your package, follow the directions given in the e-mail message. I have a question, but don't want to order anything right now? If you have a question, concern, or comment, please contact our Customer Support. We'd like to hear from you! I am looking for a product but can't find it on the BabyAge website. If you are looking for a specific product you can't find on our site, please contact our Customer Support. We will make it our goal to find the product and make you happy. How can I reach BabyAge after hours? You can reach us at 1-800-222-9243 (toll-free) or 1-570-706-2450 Monday through Friday from 8:00a.m. to 6:00 p.m. ET. If you need to contact us at another time, you can leave a message in our customer service voice mail or please contact our Customer Support. A customer service representative will respond to your message within 24 hours or by the end of the next business day. How do I remove my name from your mailing list? Again, you can contact our Customer Support to let us know that you would like to be removed from our mailing list. Do you have a catalog? Currently we do not publish a catalog. We are working to keep our prices lower than normal retailers and catalogs are very costly to maintain and manage. Do you have any physical store locations? We do not have a physical store. You can purchase directly from our web site or by telephone. |